Our Excellent customer service 

Every company offers the same flight experience and locations,  so we decided to make the difference with our customer service.  We go above and beyond to ensure that your experience with Picture This Ballooning is memorable. 

Our Amazing Reviews

Our passengers say we're the best hot air balloon company, and here's the proof:

5-star Google Reviews / 5-star Facebook Reviews

5-star TripAdvisor Reviews

Our Value for Money

It's not often the best company is also the best value for money, but we are the best here too. If you find a cheaper flight, always ask our staff, there is a high chance that we will beat it. 

Booking directly with us is always your best option.

  • If you book with another company, that's a mistake because you won't fly with the best.
  • If you book with a third party booking agent, that's a mistake because you won't get the personal service and care that we offer every day.


I have to congratulate Jess and Picture This for a fantastic experience in booking the flights today.
Jess was FANTASTIC. She was very friendly, patient, knowledgeable and extremely helpful in explaining everything I wanted to know along with being courteous and extremely professional. It was a pleasure having her on the other end of the phone helping me make a decision on booking my Christmas presents.
— Phil, 2016
The whole hot air balloon experience was great because the weather, the crew and the fantastic service were perfect. Our pilot (Andy) was very friendly and an amazing leader to show us the most attractive places in Melbourne from the sky. We took great pictures of the Rod Laver Arena, MCG stadium, F1 track, and the beautiful city of Melbourne.

The experience didn’t stop there as we’re taken to had a delicious buffet breakfast with a wonderful view at the Sofitel Hotel.

We highly recommend “Picture This Ballooning” for this experience because they arranged our early pickup, took care of us during the trip and finally dropped us off at our next destination.”
— Maria and Andres, December 2016