Hot Air Balloon Ground Crew

Our crew preparing a balloon for flight in the Yarra Valley.


Ground crew are responsible for setting up, packing up, and assisting our pilots with all aspects of a hot air balloon flight. Our crew interact with our passengers more than any other staff member, so customer service and professional presentation are a key responsibility.

All new employees undergo comprehensive induction/training, as well as receiving ongoing specific training. Breakfast is included with each shift and an occasional balloon flight too!

This position is casual, shifts are available 7 mornings a week, and it is weather dependent. Our office is in Ringwood, which is where you will start your shifts each morning.


Early morning start time (approx. 2.5hrs before sunrise), finishing before midday.

PAY: $180 + super per shift. Separate rates apply during training.


  • Meet and greet passengers, and act in a professional and polite way

  • Drive manual vehicles including 4WDs towing trailers

  • Assist with setup and packup of hot air balloons

  • Cleaning and maintenance of vehicles and equipment

  • Maintain a constant liaison with landowners and other staff members within PTB, addressing any problems or positive issues

Our crew preparing balloons for flight over Melbourne city


  • Great communication skills and fantastic customer service skills

  • Punctual, reliable and dependable

  • Ability to work in a small team

  • Manual vehicle driving experience is required, and 4WD experience is desirable.

  • Trailer towing and reversing experience is desirable

  • First Aid qualification is desirable

  • You need your own transport to get to Ringwood (no public transport available)


Picture This Ballooning is a family owned Victorian business based in Ringwood, flying since 1997. We are Melbourne’s leading hot air balloon company for both passenger flights and special shape advertising balloons. We are a successful and professional organisation dedicated to the enjoyment and safety of our passengers and staff.

Our staff love their work, and you will too - staff satisfaction is a high priority at Picture This Ballooning. We pride ourselves on our company culture, and this is a large part of our success as Australia’s highest-rated hot air balloon company. The job is demanding but also incredibly rewarding and exciting.

Please send Applications / CVs and questions to:

Download this Position Description