You deserve to fly with the best hot air balloon company in Melbourne. Here's why we are the best.
1. Our Excellent Customer Service
Every company offers the same flight because the balloons fly in the same locations, so we decided to make the difference with our customer service.
Phil, December 2016:
"I have to congratulate Jess and Picture This for a fantastic experience in booking the flights today.
I had searched many different sites and companies trying to find a good deal, and Picture This was my first phone call to discuss flights.
Thankfully it was my only phone call.
Jess was FANTASTIC. She was very friendly, patient, knowledgeable and extremely helpful in explaining everything I wanted to know along with being courteous and extremely professional. It was a pleasure having her on the other end of the phone helping me make a decision on booking my Christmas presents.
She went beyond what one has come to expect from a customer service representative in this day and age, and I have to say I have booked two flights with Picture This based fully around Jess's friendly and professional manner.
I went from hoping to make some polite enquiries of a number of different companies to booking and paying for two people on flights with your company simply due to her pleasant manner. The whole process including receiving my e-ticket was completed within the space of one call.
Please pass on my comments to Jess and thank her for helping make the process so easy."
3. Our Value for Money
It's not often the best company is also the best value for money, but we are the best here too. We offer the best customer service, the best flight experience and the best value for money. If you find someone else offering a cheaper flight, always ask us because chances are high that we will beat it. So you know you'll always get the best price and the best company. Win win.
Booking directly with us is always your best option.
- If you book with another company, that's a mistake because you won't fly with the best.
- If you book with a third party booking agent, that's a mistake because you won't get the personal service and care that we offer every day.
We're good and we know it. Now you do too.
Maria and Andres, December 2016
"The whole hot air balloon experience was great because the weather, the crew and the fantastic service were perfect. Our pilot (Andy) was very friendly and an amazing leader to show us the most attractive places in Melbourne from the sky. We took great pictures of the Rod Laver Arena, MCG stadium, F1 track, and the beautiful city of Melbourne.
The experience didn't stop there as we're taken to had a delicious buffet breakfast with a wonderful view at the Sofitel Hotel.
We highly recommend "Picture This Ballooning" for this experience because they arranged our early pickup, took care of us during the trip and finally dropped us off at our next destination."